Updated 27 September 2026. This page is available even if you cannot sign in.
Current public contact
info@goclockin.comUntil ClockIN's operating legal entity details and any jurisdiction-required grievance officer information are finalized, this is the official public support and grievance channel.
For account access, product bugs, billing questions or general support, email us with the account email and enough context to identify the issue. Do not send passwords, one-time codes or recovery secrets.
Signed-in members can use Settings → Privacy & Data for tracked access, correction, deletion, restriction, objection and AI/human-review requests. If you cannot access your account, email the contact below and explain the request.
Use the in-product report tool when available. For urgent or sensitive safety concerns, include the relevant profile, post, message or transaction reference and a short description. Do not forward unlawful imagery or sensitive material when a link or identifier is sufficient.
For a payment or refund issue, include the transaction or receipt reference and what went wrong. Marketplace disputes should use the in-product dispute route before the displayed deadline where available.
Candidates can request an explanation, contest supported AI-assisted evidence, or request meaningful human review through Privacy & Data. Hiring decisions remain with the employer, but ClockIN can review its own assessment, interview or system handling.
ClockIN will route the concern to the appropriate operational owner and keep relevant records where needed for support, safety, dispute handling or legal obligations. Formal statutory response periods, officer titles and escalation routes will be added where required as ClockIN's legal entity and launch jurisdictions are finalized.